Privacy Policy

Introduction

This Privacy Policy outlines the principles of collecting, processing, and using data obtained from you by the Fadaria online store, operated at fadaria.com (hereinafter referred to as the "Website") by Maciej Krawczyk conducting Individual Business Activity (hereinafter referred to as the "Online Store").

The Online Store makes every effort to ensure respect for your privacy and the protection of personal information provided during the use of the Website and making purchases within the store, and for this purpose takes all necessary actions.

This privacy policy is informational in nature and does not constitute a source of obligations for Online Store Fadaria.com customers.

Who is the Administrator of Your Data?

The administrator of personal data collected through the Online Store or other communication channels with the Customer (e.g., Helpline, Email, Intercom, Surveys) is:


Individual Business Activity
, ,
Tax ID (NIP):
Statistical Number (REGON):
Email:
Phone:

(hereinafter referred to as the "Administrator" and also the Seller)

Data Processing Partners

With your additional consent, the following partners may process data obtained based on your Internet activity using technologies such as cookies:

  • Hotjar (Hotjar Limited)
  • Sentry (Functional Software Inc.)
  • CookieYes (CookieYes Limited)
  • Intercom (Intercom Inc.)

What Purposes Is Your Information Used For?

Each time, the purpose and scope of data processed by the Administrator result from your consent or applicable law and are clarified through actions taken by you in the Online Store or through other communication channels with the Customer.

Possible purposes for processing Customer Personal Data by the Administrator include:

  • Conclusion and Performance of Sales Agreement - Your personal data is necessary to fulfill your order and perform the concluded agreement, in particular confirming its placement, reserving or sending the selected product to you, and if necessary contacting you about it.

  • Account Management - We process your data to maintain your Account in the Online Store.

  • Newsletter Delivery - Performance of the newsletter service agreement, in order to present advertisements, offers or promotions (discounts) for the Administrator's products.

  • Complaints and Feedback - Receiving and processing any complaints or feedback you submit.

  • Surveys and Competitions - In particular, identifying competition winners and fulfilling prizes.

  • Activity Analysis and Assessment - Evaluating and analyzing your activity and information, including automated processing of Personal Data (profiling), in order to present advertisements, offers or promotions tailored to your interests, market and statistical analysis.

  • Claim Management and Defense - In case of using most functionalities of the Online Store.

  • Legal Compliance - Fulfilling legal obligations arising from tax and accounting regulations, especially in case of paid agreements.

  • Correspondence - Responding to Customer messages and inquiries.

  • Service Standards and Security - Protecting the interests of persons conducting telephone conversations in connection with recording telephone conversations conducted through the Helpline.

What Is the Legal Basis for Processing Your Information?

The legal basis for processing Customer Personal Data includes:

  • Necessity for Contract Performance (Article 6(1)(b) of GDPR) - Primarily applies to Personal Data provided in forms when placing Orders, concluding Sales Agreements and when subscribing to the newsletter.

  • Legitimate Interests of the Administrator (Article 6(1)(f) of GDPR) - For marketing purposes, market and statistical analysis, claim management, defense against claims, correspondence management, and service standard improvements.

  • Voluntary Consent (Article 6(1)(a) of GDPR) - For competitions, surveys, profiling and automated processing of data to present dedicated advertisements, offers or promotions (applies only to adults), and where Administrator's partners may have direct access to data.

  • Legal Obligation (Article 6(1)(c) of GDPR) - Where processing is necessary to fulfill a legal obligation binding on the Administrator (e.g., tax and accounting regulations).

What Rights Do You Have Regarding Personal Data Protection?

In accordance with applicable laws, you have the following rights:

  • Right of Access - You can request information about what data we process about you.
  • Right to Rectification - You can request correction of inaccurate data.
  • Right to Erasure or Restriction - You can request deletion of your data in certain circumstances.
  • Right to Data Portability - You can receive your data in a format that allows transfer to another entity.
  • Right to Object - You can object to the processing of your personal data.
  • Right to Withdraw Consent - At any time without affecting the lawfulness of processing before withdrawal.
  • Right to Lodge a Complaint - With the Office for Personal Data Protection.

Is Providing Data Voluntary?

Yes, providing your data is voluntary, however we reserve the right that failure to provide data required during registration or purchase may prevent order fulfillment. By providing your data, you declare that it is true, complete and accurate.

What Information Do We Collect About You?

The Administrator processes in particular the following Customer Personal Data:

  • Data Provided in Forms - During Account registration, placing Orders or making Reservations: name and surname, email address, contact telephone number, delivery address (street, house number, apartment number, postal code, city, country), billing address, and other data collected during use of the Online Store.

  • Data Provided for Services - When using the contact form, filing complaints, participating in surveys and competitions.

  • Data Collected Based on Internet Activity - Information obtained through cookies and analytical tools, which may include information about your behavior on the site, preferences and interests.

  • Telephone Call Data - Data recorded during calls to the Helpline, including name, surname, telephone number, and call content.

  • Intercom Data - Name, surname, email address, message history.

Who Do We Share Your Data With?

The catalog of recipients of Personal Data processed by the Administrator depends on the scope of services used by the Customer.

In processing Personal Data, the following Administrator partners may participate:

  • Hosting and IT Service Providers - Sevalla (hosting), Google Cloud (infrastructure)
  • Shipping and Logistics - UPS, InPost
  • Payment Processing - PayU, Adyen
  • Communication and Analytics Tools - Intercom, Google Analytics, Microsoft Clarity, Statsig, Sentry
  • Cookie Management - CookieBot
  • Email System - Administrator's own email system

Personal data may be transferred to entities located in third countries, but only to those in respect of which the European Commission has found an adequate level of personal data protection (in the case of the USA, the condition is accession to the "EU-US Data Protection Framework") or with which a contract is concluded in accordance with standard contractual clauses published by the European Commission.

What Data Does the Online Store Collect Automatically?

The Online Store does not automatically collect any data except for data contained in cookies during the use of the Website.

Cookies

Cookies are small text files sent by the Online Store and stored on your computer, containing certain information related to your use of the Website and Online Store. Cookies are used to manage the Website, provide you with interesting information, and during the purchase process, such as remembering your purchases.

Cookies may be temporary or persistent:

  • Session Cookies - Deleted when you close your browser
  • Persistent Cookies - Stored after you stop using the Website, to save information such as your password and login

You can block cookie installation or delete persistent cookies using appropriate options in your web browser. If you have problems, we recommend using your browser's help file or contacting the browser manufacturer.

Logs and Web Beacons

In addition to cookies, the Online Store may collect data gathered by internet system administrators through logs or log files. Information contained in logs may include your IP address, browser and device type, Internet Service Provider, and the URL of the page from which you accessed the Website.

Some pages within the Website may contain "web beacons" (electronic images). Web beacons allow us to obtain information such as the IP address of the computer where the page containing the web beacon is loaded, page load time, browser type, as well as information contained in cookies, in order to assess the effectiveness of our advertisements. This data will be archived and used for statistical analysis and assessment of Website traffic. This data will not be combined with your personal data.

Deleting or Blocking Cookies

You can manage your cookie consent through privacy settings on your web browser.

Web browsers are typically set to accept cookies by default. These settings can be changed to block cookies or to notify you each time cookies are sent to your device. Your cookie consent can be modified or withdrawn at any time.

You can also block third-party cookies while accepting cookies from fadaria.com. Detailed information about cookie management options is available in your browser settings.

Limiting cookie use may affect certain features available on the Website. Cookie rejection applies only to the specific browser you're using?the same actions must be taken in other browsers.

Profiling

Using cookie technology applied on our website, we can learn your preferences. Analyzing your behavior helps us understand your habits and expectations and adapt to your interests. Through this technology, we can present advertisements tailored to you and show products that best match your needs.

Opting out of interest-based cookies does not mean you will receive no advertisements?you will continue to receive the same amount of advertisements, but not related to your previous online activity.

Information collected in cookies allows us to conduct market and statistical analysis.

Retargeting

Using cookies, we can reach users who have previously visited our website with targeted advertising. We understand that it is more attractive and practical for you to receive messages corresponding to your interests and needs identified through analysis of your previous behavior. We are therefore interested in tracking advertising content across different websites to deliver ads tailored to your previous internet activity.

Data Security and Protection

The Online Store makes every effort to secure your data and protect it from third parties. We implement all necessary security measures for servers, connections, and the Website to protect your data.

All connections related to electronic payments will use a secure encrypted connection.

Customer Personal Data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (OJ L 119, p. 1) (hereinafter also "GDPR") and other currently applicable personal data protection laws.

The Administrator takes particular care to protect the interests of data subjects, and in particular ensures that collected data is:

  • Processed lawfully, fairly and transparently for the data subject
  • Collected for specified, explicit and legitimate purposes and not processed further in a manner incompatible with those purposes
  • Adequate, relevant and limited to what is necessary for the purposes of processing
  • Accurate and updated where necessary
  • Kept in a form permitting identification of the data subject for no longer than necessary for the purposes of processing
  • Processed securely, including protection against unlawful or unauthorized processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures

Please note that all measures we take may prove insufficient if you do not maintain your own security practices.

How Long Do We Retain Your Information?

We retain personal data for as long as the agreement with you is in effect and then for the period during which claims related to contract performance may be pursued, maximum 10 years from the end of contract performance.

Additionally, we retain Customer data for tax and accounting purposes for 5 years after the end of the calendar year in which the financial event occurred.

We retain personal data for marketing purposes for the duration of the legal basis and purpose for data processing.

If you request account deletion, we may process your data for the period necessary to confirm fulfillment of our obligations and to pursue or defend claims that may be directed against us?but no longer than 10 years from providing the data. In such case, your data will be blocked, meaning we will restrict access to it and take other technical and organizational measures.

Third-Party Websites

The Website may periodically contain links to other websites. These websites operate independently from the Website and are not monitored by the Online Store. These websites may have their own privacy policies, which we recommend you review. The Online Store is not responsible for data handling practices on these websites.

Questions and Concerns

Questions and concerns regarding this Privacy Policy may be directed to: or

Fadaria isn’t just jewelry - it’s a rebellion against the ordinary. We specialize in rings and wedding bands that dare to be different, featuring ethically sourced colorful diamonds and premium zirconias from world-class RJC-certified manufacturers. Designed for those who demand expressive design and conscious choices without ever settling for less.

We believe luxury should be transparent. That’s why every Fadaria piece is born from a commitment to ethics and responsible production. By collaborating exclusively with Responsible Jewellery Council members, we ensure that every stone and every gram of gold meets the highest global standards for human rights and environmental care.

Geometric precision meets human soul. In a world of algorithms, Fadaria remains human-made in Poland, blending modern architecture with timeless craftsmanship. Whether it’s a statement ring or a wedding band, we design for the future—yours, and the planet’s.

Ethical Gemstone Excellence

We set only the finest colorful diamonds and premium zirconias, sourced from RJC-certified partners who share our obsession with ethics and quality.

Responsible Jewellery Council logo

Responsible Production

We work exclusively with members of the Responsible Jewellery Council (RJC) - in line with the standards of brands like Cartier, Tiffany, or Louis Vuitton.

Created by people, not by AI

We do not use AI in the creative process. Every project and detail is created in collaboration with real artists.

Free delivery in Poland

We offer free, fully insured delivery throughout Poland - safely and with no hidden costs.