Client Services
Here to help, before and after.
From finding your size to caring for your piece years from now, our team is here. Choose what you need below.
Sizing & resizing
Use our size guide to measure at home. Most designs can be resized free of charge within 30 days of purchase.
Open size guideShipping & insurance
Free, fully insured delivery throughout Poland, with tracked and insured international shipping across Europe.
Shipping detailsReturns & exchanges
14-day returns on unused pieces. Contact us and we will guide you through every step.
Returns policyCare & materials
Keep your gold and silver looking their best, and learn what goes into every piece.
Craft & careCertificate verification
Verify the authenticity of any certified Fadaria piece online using its unique serial number.
Verify a certificatePersonal consultation
Questions about a piece, a size, or a gift? Speak with us directly — by email, phone, or WhatsApp.
Contact us